Easy Steps
to return an item:
Please contact us within 3 DAYS of receipt about your intention to return and to obtain a Return Merchandise Authorization # (RMA #).
In rare cases if you received an item with defect, we must be contacted within 24 hours of the receipt. Please be ready to provide a picture.
Send the return package (please include the invoice print-out with your ebay ID and the item number for faster processing) to:
Attn: Returns (RMA # ____) <=== fill in YOUR RMA # here
4468 Shadow Ridge Drive, Horn Lake, MS 38637
We reserve the right to refuse the package without the RMA #
Returned package must be postmarked within 7 days of delivery to you.
For your protection, please obtain a delivery confirmation number and insure your shipment, as we can't process a refund if the package gets lost or damaged on the way to us.
Refund will be issued in the amount of your winning bid for the item(s) less 15% restocking fee.
All sales are final after 7 days.
Shipping charges both ways are non-refundable (except if in rare instances we sent you the wrong item or size).
Return shipping is a buyer's responsibility, regardless of the reason for the return, and will not be refunded